In today's data-driven landscape, valuable insights are hidden within every client interaction. Leveraging the power of machine intelligence (AI), businesses can now efficiently process call transcripts to discover meaningful business intelligence. AI-powered tools can recognize customer feedback, detect key patterns, and even anticipate future nee… Read More


HMRC's Code of Practice 9 (COP9) outlines the guidelines for how individuals can efficiently resolve tax concerns with HMRC. It provides a clear system for addressing these situations, aiming to attain fair and just outcomes for every parties involved. Essential elements of COP9 include: Dialogue with HMRC through structured channels. Deadlines … Read More